Donation Pickup Services

There are many questions that arise when one is considering a donation pickup service – here are a few of the more common questions and answers.

1.  IS MY DONATION TAX DEDUCTIBLE?

All donations are tax deductible at their present Fair Market value, which is the price a buyer would pay and a seller would accept.

2.  WHY DOESN’T THE DRIVER WRITE AN AMOUNT ON MY RECEIPT?

The IRS places responsibility for the fair market value upon the donor.  The driver does not see what items are donated in the bags or boxes and cannot make that determination.

3.  HOW CAN I GET A RECEIPT FOR THE ITEMS I DONATED?

The driver of the company you’re donating to usually leaves a receipt at or near the front door or garage door.  The post office does not allow him to place it in the mailbox.  If you do not receive a receipt or it is lost, please contact the donation pickup company.

4.  WHAT HAPPENS TO MY DONATION AFTER YOU PICK IT IS PICKED UP?

They are resold and the proceeds from these sales help fund our programs.

5.  DO I HAVE TO BE HOME FOR THE PICKUP?

Most often – No.  Just leave your donation outside your front door or garage door by 8:30 AM marked with the name of the donation company doing the pickup.

6.  WHY DO I HAVE TO MARK MY DONATION?

So the driver will be sure to take only the items you wish to donate.

7.  WHERE SHOULD I PLACE DONATED ITEMS?

Please place your donation outside your front door or garage door.  Sometimes other arrangements can be made, but you must set that up in advance by calling a representatives from the donation pickup service.

8.  ARE THERE SPECIAL PICKUPS IF YOU LIVE IN AN APARTMENT OR CONDOMINIUM?

The donation pickup driver generally does not enter the building, so find out from your building manager or community representative about the rules for leaving donations out.  Some towns and neighborhoods have strict rules about leaving donations outside.

9.  WHY CAN’T THE DRIVER COME AT A SPECIFIC TIME?

Donation pickup companies often don’t know where the driver will begin his route for the day.  Weather and traffic conditions do play a factor in how quickly and safely a driver completes his scheduled stops for the day.

10.  WHY CAN’T I TELL THE SERVICE WHAT DAY I WANT THEM TO COME?

There must be some kind of order and organization when scheduling pickups.  Gasoline, insurance costs, driver salaries, and truck maintenance are considered when setting specific days for our trucks to be in certain areas.

11.  WHY DOESN’T THE DONATION PICKUP SERVICE ACCEPT BROKEN APPLIANCES OR FURNITURE IN DISREPAIR?

Because most times they do not have anyone to repair the item and they need to be in good condition to resell.

12.  MY PICKUP WAS MISSED.  WHAT SHOULD I DO?

Contact the donation pickup service as soon as possible to reschedule.

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